THE COMPANY

Nivi was born in 1960 as a sole proprietorship and began its activity in the sector of credit and financial reports and debt collection.

In 1991 the sole proprietorship with the firm name NIVI became NIVI CREDIT S.r.l. (a limited liability company). It directed the main activity of its services to debt collection and specialized in the small and middle size debts on behalf of public service companies, middle/big trading companies and finance companies.

As there was an increasing need to manage a great quantity of paper documents, the company decided to make important investments in data processing development and projecting of specific software for the internal management of documents.

In 1992 it was created DOCUBANK ® with the business mission to work in the sector of consulting, organization and transformation of paper archives in digital files also with own software.

PRINCIPLE CODE OF CONDUCT OF THE COMPANY

NIVI CREDIT S.r.l. activities are mostly oriented towards the customer satisfaction.
In reference to the mandate received and particularly for the wide power of representation (especially if granted the Special Power of Attorney), Nivi Credit not only safeguards the credit requests of the contractor but also pays attention to the needs of the debtor by permitting them to fulfill their obligations offering the best possible conditions.

Debt collection, in any case, is always preceded by an extra-judicial communication that gives the debtor a transparent series of options so that he can

• verify the accuracy and truthfulness of the payment request;
• request written or verbal explanations;
• consult information present in this web-site;
• obtain duplicates of the documentation attesting the credit;
• make a claim against the charge and obtain thorough answers;
• request special terms for payment of large sums;
• to take advantage of the various forms of payment available.

Nivi Credit always places the debtor in the best condition possible to resolve the controversy.